I have a Jag XF 2009 automatic and had an issue that the car wouldn’t start at all and I was unable to turn the gear knob. I spoke with Mr. Scott (i hope I got the name right :)) and explained the issue. They first tried to arrange recovery services and as no one was available they came down to my place to have a look at the car and explained to me what the fault was and further guided me on the next steps. I have dealt with few service and repair centers around this area and last one ended up in a nasty review.
I would like to sincerely thank Wimbledon Automatics for being so professional and helpful. Take a bow !!