Reviews

Had a problem with erratic gear changes on Hyundai ix20 automatic.
spoke with Delroy on Monday, booked in for Wednesday morning 10.00am. arrived 9.50am, spoke with Ken, left car whilst it was checked over. Car pick up at 11.00am all done, now gear change smooth.
Great service and a pleasure to speak with. Thank you

Ken and Delroy were very professional and clear about how they would proceed, investigate the reason for the leak, give me a price, do the work on my Mercedes C class Sport. That is just what they did, could not have asked for more, they showed me where the leak was, told me the parts and labour cost and did the work there and then.

Polite, honest, quick and the automatic runs perfect now. Thanks guys, will recommend you to everyone. They even topped up my water and oil. Fantastic!

Peter B Hussey

I used these guys on a complete off chance, I was having problems on the A3 and felt like car was losing power. I called them and explained the problem, he said maybe your gearbox but bring it along and I’ll scan it check it safe to drive, I was really worried with the kids in the car, Delroy was great. Scan for any problems then done the same a few days later before advising me on what to do. I felt in really safe hands with him. Very honest and down to earth, these guys are all about safety and not out for what they can get, which is what I’ve had in the past, will defo be using them in the future.

I recently bought a classic Triumph and the auto gearbox was was a bit hit and miss . A couple of hours with Derek and Delroy to make some adjustments and it’s a different car – smooth changes and sound advice. A proper, service – thank you gents.

Fine work checking over and servicing a recently acquired used automatic VW Polo. Very nice experience and vehicle was returned immaculate. Thank you.

Received excellent service today from Ken and Del really helpful

I took my 2015 Vauxhall Insignia to main dealership for annual service . The garage told me fault codes showed that my gearbox was showing numerous deficiencies and suggested it was not repairable and quoted approximately £6000. to replace. Having used Wim/auto many years ago decided to pay them a visit complete with diagnostic report. Ken read the report and suggested there were too many faults for the gearbox to be working at all. As the car had only done 51000 miles with no record of any oil change it was decided to flush and change the oil, to which I agreed,this was done immediately and I was shown the works done by video. These works were done 3 weeks ago and since then the cars transmission has never been smoother. Please use Ken and his team whenever you have a problem and beware of main dealers. The Tops.

It was my first time dealing with Wimbledon Automatics.. Delroy and Ken took the time to listen and explain the outcome of their investigation on my car. There are not many garages like this anymore, most importantly I felt like i was being told the honest truth. I would highly recommend this garage.

Thank you to Derek and Ken for the quick response to calls and emails, offering help and advice to my car problem.
A big thank you to Russell for his help this morning. A test drive and a chat later, he was able to advise me on the next step. A friendly and very honest man. Great service.

Absolutely first class service from Ken. Cannot fault the advice given. He had to break the bad news that he could fix my car but he wouldn’t feel honest doing so as repairs would cost more than the car is worth.

He could have taken my money but instead he was a very decent man and honestly told me that if it was his car he wouldn’t spend a penny on it.

Amazing service. Very highly recommended. Already told lots of my friends about thos garage and only went today.

Wimbledon Automatics came highly recommend when the local garage could not do the gearbox work on my Mercedes A class. I dealt with Delroy and could not be happier with the way I was treated. These guys really know their stuff. Plus they are good communicators, have fair and honest pricing, are reliable, trustworthy and honest. I am only sorry that I live so far away and cannot use them regularly. They’re the best garage I’ve dealt with.

I booked in my old 2000 model Mitsubishi Pajero SWB to have a look at the flashing differential  Light and a noise from the undercarriage. The local garage I got it tested gave a report for a faulty gearbox that needed repair or replacement. Since I have known Wimbledon Automatics at their current location for many years. I booked the vehicle there, and was attended by Kenny, he said he will call me back in an hour with a report & sure enough he did, the problem was nothing to do with the gear box but an exhaust bracket had broken, Kenny even cleared the faulty sensor light and charged me only for the initial diagnosis and gave me a report of all the faults it registered in the machine.   I was expecting to scrap the vehicle  to avoid an expensive repair instead this vehicle has been given a new lease of life at least for another few years when the government will scrap it anyway!  Thank you for the transparency and advice . I am in no doubt that I will recommend this garage to friends and family.

After breaking down, had car towed to Wimbledon Automatics where the car was found to have as suspected, a mechatronics unit failure and the trigger for it was fixed also. (common on DSQ200 DSG Gearbox) the job was carried out quickly and I have had no issues with the car since! The team down at Wimbledon Automatics are extremely professional, friendly and are very good at their job. Would definitely recommend.

The gentlemen at Wimbledon Automatics changed the oil and sump/filter on my BMW 335D. They did a fab job and provided me with a video of the work. I like you reading this scoured places and read reviews, and any negative reviews I then thought about. I also google mapped the garage, and to be fair it doesn’t look like much, so you’d think that on that I would say ‘no’ and move onto somewhere a little more swanky… but no. I was chatting to a friend and mentioned my gearbox, she said that a few years ago she had taken her Ford Galaxy there and the guys there had changed the gearbox as they had been recommended by her main dealer. Since then, not a thing has gone wrong, and so, that was all the review that I needed. No i don’t know the people personally at Wimbledon Automatics and no I am not in business with them and so 1000% this is a genuine review. Give them a shout, they are very good at what they do.

Service rarely experienced these days .

A GOOD START TO 2020, CONTINUE TO RECEIVE EXCELLENT SERVICE VIA MY WARRANTY, WOULD STRONGLY RECOMMEND THEIR SERVICES, WORTH THE TRAVELLING.
T. PIPER (I.O.W.)

I have a Jag XF 2009 automatic and had an issue that the car wouldn’t start at all and I was unable to turn the gear knob. I spoke with Mr. Scott (i hope I got the name right :)) and explained the issue. They first tried to arrange recovery services and as no one was available they came down to my place to have a look at the car and explained to me what the fault was and further guided me on the next steps. I have dealt with few service and repair centers around this area and last one ended up in a nasty review.
I would like to sincerely thank Wimbledon Automatics for being so professional and helpful. Take a bow !!

I went to repair my gearbox for my car. The service was very quick efficient and the staff very very informative and helpful.

I had lots of issues with a jumping transmission on my Volvo V50 that other garages couldn’t resolve. Within an hour of being with Wimbledon Automatics they had diagnosed the issue. A new valve body later and the car drives like new. Great service, clear pricing structure and a pleasure to deal with. Thank you

Took my merc SLK230 here after another garage had given the gearbox the death sentence. From the very first phone call Delroy and Ken were friendly, courteous and helpful. I took the car in and received a phone call inside half an hour talking me through the diagnosis and options and the work was finished later the same day. The job was a little more demanding than they had predicted but stuck to the quoted price. You don’t get any of the teeth-sucking, patronising attitude which is commonplace in the motor trade here, precisely the opposite. Read the rest of the reviews 🙂

WAS RECOMMENDED BY MY LOCAL GARAGE, THEY ARE VERY PROFESSIONAL AND FRIENDLY .THEY ARE EXPERTS WITH AUTOMATICS ALSO THE SERVICE WAS FAST. A*****
AUG. 2019

I called Wimbledon Automatics after the gearbox on my C Class Merc started playing up. I had the fear of huge costs and being told it was a new box required. Not so, Derek was incredibly helpful and informative and, using his special kit, advised it was a replacement component rather than the entire box itself. It was left with them and they repaired it like new. It runs so much better than it had done for months. I was kept in touch during the repairs and the costs were as quoted so I knew exactly what to expect. A great service from the team. I would definitely recommend them.

What a fantastic surprise to find such a helpful ,reassuring team at Wimbledon Automatics. I was given their number from another SW garage who were unable to help with my transmission problem on my old faithful Volvo XC70 Cross-country. Within the hour the problem was identified, work carried out and by the afternoon I was back at the wheel . Delighted with the service and would highly recommend this garage . Many thanks .

36 hours from delivery to fix & collection of a mechatronics unit failure. Very friendly, efficient & professional.
They know automatic gearboxes, & are competent to fix them.
More than happy to recommend.

My 2004 Mercedes SLK 350 (7 speed auto transmission) completely failed without warning. The servicing garage directed me to Wimbledon Automatics where it was towed, the car required a complete transmission rebuild. The car was in good condition otherwise and agreed to go ahead with the rebuild even though the cost was similar to the cars value. After a few days the job was complete, the gearbox working perfectly. The whole experience of dealing with this company was faultless, everything was explained, any issues we had were handled thoughtfully and with consideration, especially with cost. The agreed follow up checks and a 12 month warranty of the gearbox just speaks for itself. Thank you for sorting everything out very quickly and with an excellent result. I can highly recommend Wimbledon Automatics.

I was advise by a couple of people to go here after my car had been to halfords who told me I had a gearbox problem when I arrived I was greeted by Delroy and Ken who to got to work straight away after half an hour they call and said come and get the car as it was not the gearbox ,it was a engine mount .
As a female I did not at anytime feel uncomfortable or was not spoken to as if I would not understand what this guys was explain it was all clear and Delroy even try show me the where the damage part was .
I would defo tell others about the garage.

An exemplary Service
with
Politeness Personified
and
A Highly Skilled Work Force

Would Definitely Recommend

Mr Piper (Isle of Wight)

I had an issue with the auto gearbox on my beloved Mercedes SL350. The team at Wimbledon Automatics diagnosed the problem, explained, in detail the work required and carried it out in exemplary fashion on time and to the quoted price.
Much less than MB and oh what a pleasure to deal with the team here.
Highly recommended.

Just put a call through to the garage, and the telephone service was more than I could ask for. The gentleman explained everything that the garage would do as I was enquiring and having that kind of information leaves me wondering why I didn’t contact them in the first place. Absolutely brilliant service and I will be booking my vehicle in to them to be repaired

I can’t speak highly enough about the professional and friendly service I received from Delroy and the team. They know their stuff and will go the extra mile to help too. To be fair my experience reflects the recommendations I had from friends about Wimbledon Automatics too so it wasn’t a surprise.

1. Great Garage!!! Can’t recommended them more.

They go above and beyond and so friendly.

Will always use them in the future!

Received an amazing service from Wimbledon Automatics. Really happy with the prices, help and advice. The boys went way beyond the call of duty!

Highly recommended, great job done on my Cmax gearbox.
Great customer service and honest from start to finish.
Ken & Delroy thanks again guys 10/10 .

My regular mechanic recommended Wimbledon Auto as the place to head for gear box issues. His advice was spot on. I received a professional service from the point of arrival up to and including getting the keys back. I felt they were knowledgeable and happy to share advice. I will return next time as it’s great to find a car company you can trust.

Fast, efficient and friendly service from Ken & Delroy. They fixed my Porsche Cayenne gearbox, it’s now running perfectly! When I rang they fitted me in the next day and they were inexpensive and value for money. I would happily recommend them to anyone 😀

High quality and timely service as always, would highly recomend to any automatic car owners for gearbox or service work. Friendly and knowlageable staff always on hand to help and advise. Top service!

Cheers Guys!

We’ve used and trusted Wimbledon Automatics for over 25 years and they have always been able to provide an honest and reliable service, whether it’s giving us advice when we’ve popped in or called, to carrying out repairs on the various cars we’ve had in that time, sometimes at very short notice (on one occasion two days before a trip into France and our power steering failed. We called them, they told us to bring the car down and it was booked in and repaired in time for us to continue our holiday).

We will continue to use WA and would highly recommend them.

Thanks Ken & Team!

Honda had a terrible judder in first gear, noboby else appeared to know what the problem was. I contacted WA and they knew of the problem, knew how to rectify it, and sorted it out quickly and very efficiently. It’s now like having a new car. Very pleased indeed. Roger Barron

Really great people fast efficient service and very reasonable. I was really pleased with their service. Thank you Delroy.

My Disco had a major problem with the ATF pipe coming off and emptying out. I was trading at a Country Fair and pulling a display trailer that I needed to get back to Suffolk on the Tuesday.
I spoke to Delroy on the Saturday and he gave me some great advice and was very helpful.
I arranged recovery to take the car to him on the Tuesday morning as the Monday was a Bank Holiday. As soon as I arrived, they got to work and fixed the pipe and refilled the ATF.
The problem was sorted in quick time and I managed to get home.
I was very grateful to all the guys at WA for their help and quick response.
Great service, great advice, very pleasant to deal with and reasonably priced.
Thanks Guys!

I contacted Wimbledon Automatics re diagnosing my Passat DSG gearbox issue of vibration on the change up. Derek asked me to bring it down so he could road test the vehicle for an assessment. After a drive around he came to the conclusion it was one of two things, the clutch pack or the mechatronix unit. He was willing to do the job but advised the cost would exceed the value of the vehicle so didn’t make economic sense. It’s refreshing to be given an honest opinion as opposed to just taking my money so I have to give kudos to Wimbledon Automatics for that. Rest assured I will deal with them if I have auto gearbox issues in future.

I just had the Auto gearbox on my Renault Espace fixed by Wimbledon Automatics and all appears to be working fine now and the cost was acceptable. Nice people to do business with; polite, well informed and good customer service. Happy to recommend at this stage based on my experience – I will provide an update in due course once I have used the car for a while.

I had my car transmission ECU done at Wimbledon Automatics Ltd after two months searching for a genuine gearbox specialist. I was then recommended by a friend to this company and asked to speak to a Mr Delroy one of the professional Gear box specialist . From the first conversation I had with him over the phone,he showed such a good customer service skills and I knew I had found the right company. On the day I met him in person the company’s customer service skills was beyond excellent and I then finally confirmed they are true professionals. They checked my vehicle and explain what the problem is with my vehicle in detail , They also kept me informed of the work on my vehicle, They kept to their words. and if I should describe the entire team at Wimbledon Automatics Ltd, “LOYAL TEAM” The entire team showed excellent customer service skills and I will use them again and again.
Thanks and God bless the entire team I will recommend your company to family and friends anyday my car now drives like new. My car problem is over thanks to Wimbedon Automatics

Having been told to either scrap my wonderful Crysler Grand Voyager, or replace the gearbox with a new one costing a minimum of £5,000 plus labour through a main dealer, I decided to take the car to Wimbledon Automatics, based on their reviews. I can honestly say this was the best experience I have ever had at a garage in London. Ken and Derek were a pleasure to deal with, and the car now drives like new! They immediately diagnosed the fault and replaced all the gearbox components, even my leaking radiator at a fraction of the cost and within record time. Ken explained everything in great detail, insisted I test drive the car upon collection, and gave me a year’s warrantee including a free check up after a few weeks. Couldn’t recommend Wimbledon Automatics highly enough and extremely grateful!

After reading various reviews I decided to take my car to Wimbledon Automatics. My car has an unusual problem and as it is a relatively new gearbox (BMW 8 speed auto) I suggested, and it was agreed that we go for a torque converter rebuild. I took my car in on Tuesday and had it back on Thursday, a very impressive quick turnaround, other garages were asking 5 days for this work.
Unfortunately the rebuild of the torque converter did not solve the problem but Ken and the team are doing their best to help find a solution which will include talking to the manufacturer ZF.
I would highly recommend Wimbledon Automatics, as others have said in the if you want excellent workmanship and people you can trust, then look no further. True gentleman that always put the customer first.
I can’t speak highly enough about them.

I took my SLK to Ken & Delroy 4 years ago, they fixed the gearbox leak without delay and at reasonable cost.
When the gearbox in my E-Type Jaguar started to leak fluid I had no hesitation in calling Wimbledon Automatics where I spoke with Derek who assured me he could fix my pride and joy.
When I returned to collect my car Delroy gave me a full explanation of what work was done to cure the leak. Like my previous visit, the cost was reasonable and I would have no hesitation in recommending Wimbledon Automatics, every member of the team are a delight and should I ever need work on my gearbox in future, they will be the company I return to.
Thanks Derek and Delroy, appreciate all your help, it’s a pleasure to know you.

Bought 19yr old Jeep Cherokee to Wim Auto on recommendation for 1st check-up, they found a few problems, not running good and lumpy the fella’s sorted out all the rubbish and now runs as smooth as Bryan Ferry ,great job thanks Fellas.Top marks.

I’ve been looking for a place I could actually call “my garage” and I definitely know I’ve found it in Wimbledon Automatics! Visited today with an issue with my Ford Focus gearbox oil being low, Delroy sorted it out in no time! Gave me top advice and was very reassuring. The whole team at Wimbledon automatics greeted me and made me feel more than welcome. Lovely experience and I will definitely recommend to people with automatic transmissions!

My 34 year old Scimitar with a Ford A4LD Granada box became stranded with total loss of drive on a journey up North just over 4 years ago. It was transported to a local Scimitar specialist and the gearbox had a total overhaul. Unfortunately, over the next few years, lots of problems developed and after a while, it became clear the box must have been overhauled on a Friday afternoon after a session down the pub … so many problems ensued, too many to list, which eventually led to near total loss of drive, and the need for another complete overhaul. The guys at Wimbledon Autos have done a superb job, with everything now working as it should and not the slightest hint of any problems. And they don’t just overhaul the box and wave goodbye. After a week they had it back for a routine initial check, and after 6 and 12 months they want to see it again, for checks, fluid change etc. They really do a fantastic job. Highly recommended.

Recommended by Shelbys of Fulham. Sorted transmission on Renault Scenic – diagnosed, and fixed within 24 hours. Very friendly and explained everything. Highly recommended.

Fantastic honest garage… I had a new dual mass flywheel and clutch kit fitted to our audi a3 s line… now drives beautiful…. thanks to delroy for all the help in sorting it out quickly… It was pricey but I would say if you want cheap don’t buy an automatic type car….. this sort of work is not cheap anywhere but at least you know at Wimbledon its completed to a top standard… thanks guy’s.

Just want to say thanks to Delroy and his team. I dropped my BMW 728i at Wimbledon Automatics fearing the worst. However the lads inspected the car and discovered the dry screaching noise wasn’t the Gearbox but something less dramatic which was a huge relief. very courteous, very helpful, very honest. I would highly recommend Delroy and his staff.

Was recommended to me by another garage when I was having trouble with my BMW 5 series Autos gearbox, Delroy completed the diagnostic testing found the issues as a result the car had a total gearbox rebuild, the communication was excellent, the cost was very competitive but the customer support and service was top drawer, personable human & courteos with an astounding attention to detail in their workmanship & the car is driving like a dream now….. Thanks guys”

Elderly our VW may be, but Delroy and team diagnosed the gearbox problem quickly, explained exactly what was wrong and fixed it within hours. I’d recommend Wimbledon Automatics to anyone who wants fast expert attention and the certainty of a good job that won’t cost the earth.

Delroy gave me the most welcoming and assuring response. Ever so pleasant and ready to help. My car drives sooo smooth as new and I recommend his garage to anyone. Extremely satisfied customer! Thanks Delroy and Michael.

On 22nd July I took my Audi A3 for Auto Gear Box Oil change and new Auto filter. I met Derek and Delroy, who gave me a pleasing welcome and explained the cost. The car was ready for collection the following day. Their service was excellent and it is a joy to drive the car since the service. I recommend the Garage very highly and a big thank you to all the Staff.

I am a first time driver (very late in life!) with a 2nd hand mini and a problem with the gear box. Having only literally just had the breaks done I was very wary about who to go to to get the issue fixed. The minute we spoke to Delroy, we were impressed with his level of customer service, reassurance and honest appraisal. That coupled with his excellent online reviews assured us that he was the right man for the job and we were not wrong. The car was in, diagnosed, quoted, explained in terms I could easily understand (!), fixed and out within 24 hours. I am very impressed all round and very grateful for such a positive experience. These are good honest hard working guys, definitely recommended.

A very professional and knowledgeable company there technicians are on top of there game with auto gearbox diagnosis and repair. They take time to investigate the problem and inform you of there findings costs are kept to a minimum as they only complete the repairs needed unlike some other garages who just want to charge as much as possible for repairs that are not always required.
Thank you for the prompt and comprehensive service you provided I must say that I would recommend that any one who has gearbox problems should come to you immediately.

I thought that my 14 year old Volkswagen Lupo was a write off, as I had a warning light coming on and off for two years which I could not get fixed, in spite of taking it to three different garages, and having two replacement manifold sensor lights fitted. When the gears started banging and rattling I thought that was the end. After two hours with Wimbledon Automatics the problem was fixed, no warning light and smooth gear changes. I wish that I had known of them earlier. Excellent job, at a very fair price, big thank you to Derek and the rest of the team

“Delroy, Ken, many thanks for getting the Jeep back on the road again.
After so much trouble with so called experts at a main dealers who had it for nearly a month and then gave a rediculus price to repair. it was breath breath of fresh air to bring it to people who, within a few days, had identified the problem repaired the car and handed it back to me for less than half the cost I would have been charged. Many thanks again guys you have restored my faith in the automotive repair industry

A pleasure to deal with a team who know what they are doing, do what they say they will, and when, and stick to the price quoted. Ford wrote me off, but you didn’t.

Hi, This is the first time I have done a review but I felt it really helped me in choosing this garage and helped me feel a at ease choosing some where to take my car , this was my first automatic car in my 28 years of driving so all new ground for me but this garage explained and showed me in detail what was happening to my car and dealt with me quickly and very professionally with out all the jargon …. and half the price that I had been quoted else were and better still they dealt with warranty’s which most of the bill was covered , I can’t express just how happy I was that I found this small but professional garage . I will most certainly be taking my car back to them . Thanks again

Thank you Delroy and all at Wimbledon automatics for a 1st class service on my Mondeo mk2 the car is running perfect after having speed sensor and fluid change see you again later in the year. Thank’s again

More than pleased with the work done to my 15 year old 406. After Ken took it for a drive, he explained exactly what the problem was, and the best and cheapest way to solve the problem. Without a doubt the most honest mechanic I have ever had dealings with. Have already recommended this garage to friends. It was a pleasure to do business with them. Many thanks to Ken and his team.

Gearbox making lots of noise and after a chat with Ken the car came in. They looked it over gave me a price to repair it and that was that. A couple of days later and the car is fantastic. Thanks Guys

Amazing service, honest and such nice people, thanks Delroy

I had Wimbledon automatics recommended to me by an ex Land Rover Service technician, I couldn’t fault the service provided by Ken and Delroy, my Range Rover suffered torque converter failure and it was fixed by Delroy in line with the quoted price. Very friendly, professional and quick service, would highly recommend to anyone.

The AA recommended me to Wimbledon Automatics Ltd after the transmission on my Landrover failed. From the get go, I received first class friendly honest service at a fair price. The auto-engineer I dealt with “Delroy” gave a correct diagnosis of the problem, what needed to be done to effect repair, how much that repair would cost and how long it would take.
Guess what folks? the man was true to his word in all areas and three working days later I had my repaired landrover back for exactly the repair price that was quoted. I would highly recommend this company. Thank you Wimbledon Auto’s and thank you Delroy.

I have just had my Range Rover Vogue repaired at Wimbledon Automatics. Delroy ! you are a top man and so are the rest of the guys there. From the initial phone call to picking up my car which was done in super time by the way. It was as smooth as velvet and hassle free. You made me feel confident in the company from the start. I would whole heartedly and without hesitation recommend you to any one.
Remember. Yesterday was history. Tomorrow is a mystery . Today is a gift. Thats why its called the present. Kindest regards Shane.

Excellent and honest service. Delroy gave us a comprehensive explaination of the problems and our options as well as keeping us up to date throughout. Saved us 600 pounds over another automatics specialist. Definitely recommended.

A very honest, upfront and responsive company. Staff were friendly and knowledgeable, leaving us feeling you could trust what they say and they’d do a good job. We took our Astra automatic in after it became stuck in 4th. Vauxhall had failed to diagnose the cause, saying only that it needed a new gearbox, but Wimbledon Automatics could tell us why it had happened (radiator leaking into the gearbox, seemingly a design fault with the Astra judging by the many online complaints), how much it would all cost to fix and their opinion on whether it was worth doing the work. We didn’t proceed because of the age of the car but if we ever have gearbox trouble in the future we’ll go straight to them. A genuinely first rate experience.

I was recommended to Wimbledon Automatics by another garage (!) who couldn’t help me and experienced brilliant customer service from the start. They diagnosed the expected problem, major and fairly expensive, and they instilled such confidence I quickly booked to have the work done. Everyone at WA, and Delroy in particular, was helpful, knowledgeable and efficient, and took the time to explain everything to me without making me feel stupid. Their estimate was accurate and the work completed ahead of schedule. Altogether a very pleasant experience and one which I would happily recommend! Thanks for everything.